** ISO 9001 Cerification Schemes **
* Summary of ISO 9001 system requirements. *


4.1 Management Responsibility
* Establish written quality policy.
* Establish quality objectives.
* Define quality responsibilities and authority.
* Identify and provide adequate resoures.
* Appoint management representative.
* Conduct review of system.


4.2 Quality System
* Document quality manual and procedures.
* Define and document quality planning.
* Ensure effective implementation of quality system.

4.3 Contract Review
* Establish procedures for review of customers' requirements.
* Conduct review to determine whether customers' requirement can be met.
* Ensure amendment to contracts are identified and transferred to relevant functions.
* Keep records of contract review.

4.4 Design Control
* Establish design plans, activities, responsibilities and functional interfaces.
* Assign design work to qualified people.
* Ensure clear and unequivocal design inputs.
* Ensure design inputs address statutory and regulatory considerations (if any).
* Ensure design review.
* Verify design outputs and conduct design validation.
* Control Design changes.
* Maintain records on design work and activities.

4.5 Document and Data Control
* Establish document control over issue, distribution and changes to controlled documents and data.
* Remove obsolete and/or invalid documents.
* Maintain masterlist or equivalent to identify current status.
* Identify status of all controlled documents.
* Identify obsolete documents retained for legal and/or knowledge preservation purposes.

4.6 Purchaing
* Establish system of assessing and controlling subcontractors.
* Specify clearly requirements of products to be purchased in purchasing documents.
* Review and approve all purchasing documents.

4.7 Control of Customer-Supplied Product
* Inspect on receipt of the product or material.
* Provide adequate storage.
* Report to customer on loss, damage or unsuitability for use.

4.8 Product Identification and Traceability
* Establish system of product identification from receipt and during all stages.
* Establish system for product traceability and ensure recording on product and batches.

4.9 Process Control
* Establish documented work instruction.
* Provide suitable equipment and environment.
* Provide trained personnel for the tasks assigned.
* Ensure compliance with specifications and quality plans.
* Identify and control product and process variables affecting quality.
* Qualify equipment and processes before release.
* Provide acceptance criteria for workmanship.
* Control and monitor variables affecting special processes.
* Maintain records of control.
* Carry out equipment maintenance.

4.10 Inspection and Testing
* Conduct incoming, in-process and outgoing inspections.
* Ensure identification of materials if released for urgent production.
* Maintain inspection and testing records.

4.11 Control of Inspection, Measuring and Test Equipment
* Establish and maintain a calibration programme.
* Maintain a masterlist of measuring equipment.
* Ensure that equipment including test software are duly calibrated and traceable to national standards.
* Establish calibration methods for all measuring and test equipment including jigs and fixtures and test software.
* Identify all measuring equipment and their calibration status.

4.12 Inspection and Test Status
* Identify inspection status.
* Maintain status to ensure that only products which pass required inspection are dispatched, used or installed.

4.13 Control of Non-conforming Product
* Mark or segregate non-conforming products.
* Review for disposition of non-conforming products.
* Re-inspect reworked items before release.

4.14 Corrective and Preventive Action
* Investigate and analyse causes of non-conformance.
* Initiate corrective and preventive actions.
* Ensure actions taken are effective.
* Record changes in procedure.
* Ensure preventive actions are reviewed by management.

4.15 Handling, Storage, packaging, Preservation and Delivery
* Provide suitable material handling methods.
* Ensure appropriate methods for preservation and storage of products.
* Control over issue and receipt at store.
* Assess stocks periodically.
* Provide suitable and adequate packaging for products.
* Provide protection to products up to destination if contractually required.

4.16 Control of Quality Records
* Establish methods for identifying and maintaining all quality records, including computer databases, microfilm, etc.
* Ensure Legibility and easy retrieval of records.
*Provide suitable environment for storing quality records.
* Specify retention periods.

4.17 Internal Quality Audits
* Establish audit plan and procedure to carry out audits on the quality system to check for compliance and effectiveness.
* Ensure auditor independency.
* Maintain records of audit results.
* Ensure that deficiencies found are rectified and follow-up actions are conducted to ascertain their effectiveness.
* Review results of audit at management reviews.

4.18 Training
* Identify training needs and execute training programmes.
* Maintain records of training.

4.19 Servicing
* Provide after-sales servicing if required contractually.
* Provide necessary support for servicing.
* verify and report that servicing is done correctly.

4.20 Statistical Techniques
* Identify needs for approprite statistical techniques to verify process capability and product characteristics.
* Implement and control application of statistical techniques.